We are taught that Hashem wanted to initially create the world with Din. When He saw that man would not survive such exacting judgment, He created the world with Din and Chesed. Hashem is constantly balancing these two forces for our benefit.
Shuls also have to balance Din and Chesed.
We need to collect outstanding balances for financial stability, while at the same time we need to be sensitive to the financial situations of our members.
We need to get volunteers to keep things running. At the same time we need to understand that not everybody will be able (or willing) to give of their time for Shul activities.
We need a proper davening, that starts, proceeds and ends at the scheduled times. On the other hand, we can be kind to the Baalei Tefilah and not drive them to distraction with an exactitude attitude.
My experience over the years is that in thought and conversation, Shuls lean a little heavy on the Din pedal. In deed however, the Chesed side usually comes through.
Just like we would like Hashem to go lighter on the Din pedal on Yom Kippur, perhaps it’s also a time that we can recalibrate a little more to the Chesed side in thought and conversation.
Let’s lead with Chesed. I think our Shuls will be better for it.